FAQ

General

• Is coworking for me?

  Almost definitely, positively yes! Coworking is all about working as a community and helping each other achieve great things. Still, have doubts come for a tour 

• Who uses the space? will I fit in?

  We have all been in that pub where the locals heads spin round as you come in the door!! Well, it’s nothing like that. Everyone is super friendly and welcoming.  We have business owners, freelancers, employees and charity workers using the space. All of them are really positive and love to say hi to the newbie. 

• My life is on ZOOM, is that cool??

  Hey, that’s no problem. If you’re on a hot desk you can jump into a booth or book a zoom pod for a bit of privacy or how about a day office if you have a full-on day. 

  Sound 101 for hot desks 

• Is your internet fast and can it handle my VPN?

  Yes. It is! We have a 1GB lease line with a fibre backup just in case. The system is also compliant with every VPN known to man.

• I am on the phone a lot, can I still join the coworking space?

  Certainly, but we do have some restrictions.

  Here is our Sound 101 for coworkers, so everyone knows the score. 

  FYI we have phone booths and meeting pods available for all those calls.  

• Can I hold meetings at my desk with guests?

  Meetings must be held away from desks with a maximum of 2 guests for a maximum of 1 hour per day. Anything above this, please book the meeting room.

• I hate cheap coffee, do you just supply the nasty stuff?

  No way, we have a bean to cup machine with fresh milk frothing to supply 24 different barista-style coffees, and its all included in your membership.

  We even have syrups so you can have your fave vanilla latte. 

• Can I have a phone in my office?

  Yes, we can supply VoIP phones with a dedicated number, when you leave us, you can take it with you.

• Your open 24/7 can I sleep over night?

  You can work all night with certain packages but if you want a sleep, you’ll want to get a hotel room. 10% off hotel rates for our community.

• Can I share my membership with a friend, wife, brother or lover?

  Sorry, but one membership per person is required.

• Do you ever close?

  Christmas Eve, Christmas day, Boxing day and New Year’s day. Between Christmas and new year, we only open 10am – 4pm.

• Can I park my car?

  Yes, its free but its on a first come first serve basis, you must register daily for a parking permit at reception. Parking is only allowed in our Gundulph Road car park, not the St George Hotel car park.

• How about my bike?

  Yes we have bike racks too.

• Can I bring my pets to work?

  Small, lovable pooches are welcome but leave the tiger at home.

• Can I use your address for mail and packages?

  Yes, if you have a mailbox added to your package.

• Do you offer desks to larger companies?

  Yes, we can but with the restriction that a maximum of 4 of your members of staff at a time. Email us for more details.

• Can I book a space for 6 months time?

  No, your plan does have to start straight away.

• Can I do printing & scanning?

  Yes, Scanning is free and printing is charged on a monthly bill. 

  We use an app called ezeep that allows you to print & copy from most Macs, P.C’s and phones.

  Once you’re signed up for Dragon, just ask to be registered.  

• Can you help me with the printer?

  Yes, here is some help, any other problems just let us know. 

  How to Print with ezeep in Windows

  How to Print with ezeep on a Mac

  How to print with ezeep using an Android device

  How to print with the ezeep web portal

  How to print with ezeep using an iPhone or iPad

• I am on holiday for 1 week, can I roll over my days to next month?

  Sorry, but no rollovers.